CHW Communicating Risk Messages

Community Health Workers – Communicating Risk Messages (English and Spanish)

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Overview:

It is important during an emergency event to convey complex information clearly and simply. This train-the-trainer activity was designed for promotores to provide information, ideas, and learning activities on communicating risk messages to the community. This course has been designed to be self-directed and should not take more than one hour to complete.

 

CEUs: 4 contact hours (0.4 Community Health Worker CEUs) certified by the Texas Department of State Health Services awarded upon successful completion

 

Objectives:

By the end of Communicating Risk Messages training, the learner will be able to:

Module 1: Fundamentals of Risk Communication

  • Define risk communication
  • List examples of health risk communication
  • Name the differences between acceptable and unacceptable risks
  • State the importance of interacting with your community

Module 2: Risk Communication Techniques

  • Determine the risks that are of concern in your community
  • Define segments of the target population in your community through six simple steps

Module 3: Presenting at Public Meetings

  • List the action items performed before the meeting
  • Describe the components of a typical presentation
  • Learn additional guidelines for effective public meetings

Module 4: Communicating Risk Messages Toolbox

  • List the seven cardinal rules for communicating risk
  • Use tips and guidelines for effective communication
  • Define how to build credibility with the public

Module 5: Avoiding Pitfalls, Myths and Actions

  • Name typical pitfalls of communicating risk messages
  • List the 10 deadly sins  of communication
  • Avoid the myths that interfere with development of a communication program and take action

 

Capabilities:

Capability 1: Community Preparedness

Function 2: Build community partnerships to support health preparedness

Function 3: Engage with community organizations to foster public health, medical, and mental/behavioral health social networks

Function 4: Improve public health surveillance and epidemiological investigation systems

Capability 4: Emergency Public Information and Warning

Function 3: Establish and participate in information system operations

Function 4: Establish avenues for public interaction and information exchange

 

Competencies: 

Communicate and Manage Information

2.2 Use principles of crisis and risk communication

 

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